Version 2026-07-28.v6

How to delete your She Chooses account

You have two ways to request that your She Chooses account and its associated data be deleted. Both lead to the same outcome: a 30-day grace window during which you can restore the account by signing in again, followed by a permanent purge of your personal data.

Option 1 — from within the She Chooses app (fastest)

1. Sign in with your phone number
2. Open Settings → Delete my account
3. Type the confirmation phrase and confirm
4. You are signed out immediately. Nothing further needed from you.

Option 2 — by email (if you cannot access the app)

Send an email to support@shechooses.app from the address you registered with, or from any address if you include:

• The phone number on your She Chooses account (with country code)
• The words "Delete my She Chooses account" in the subject or body

We will confirm receipt within 24 hours and delete the account within 7 days.

What is deleted

• Your profile: name, date of birth, city, neighbourhood, education, profession, relationship status, journey intent, bio answers
• Your face photo
• All diyas (likes) you have lit
• Your event pick-3 selections
• Your reports and blocks
• Your notification token

What is retained (and for how long)

• Consent and policy-acceptance records — retained indefinitely for audit under DPDPA §8(4), but linked only to a hash of your identity, not to your name or phone number, after the 30-day purge window.
• Payment records — retained for 7 years as required by Indian tax law (Income Tax Act §44AA). Contains amount + date only; not linked to any profile field after the purge.
• Aggregated event statistics — retained indefinitely with no personal identifiers.
• Server logs — 90 days maximum (already excludes your name and photo).

Timeline

Questions

Contact our Grievance Officer:

Chetan Amin Email: support@shechooses.app

Registered office: A-1402, Pushp Vinod 1, S.V. Road, Opp. Tirumala, Borivali (West), Mumbai 400092, Maharashtra, India.